How Haven & Help handles enquiries

This page explains how Haven & Help uses information sent by email to havenandhelp@gmail.com.

Information you send

When you email Haven & Help, you may choose to include your name, email address, location and details about the support you are looking for.

How enquiries are used

Enquiry emails are used only to respond to enquiries and discuss possible practical home support. Your details are not sold and are not shared for marketing.

Keeping information

Emails may be kept for a reasonable period so Haven & Help can respond properly and keep a record of communication.

Deleting your information

You can ask for enquiry emails to be deleted by emailing havenandhelp@gmail.com.

Contact

For any privacy questions, email havenandhelp@gmail.com.

Emergencies

Haven & Help is not an emergency service. If there is an emergency, call 999.