Cleaning
Regular or occasional help to keep living spaces feeling fresh, tidy and comfortable.
Local support for everyday life at home
Warm, practical help for homes and families around Stoke-on-Trent.
Haven & Help provides reliable home support for people who would value an extra pair of hands, a friendly visit, or practical help with everyday tasks.
Friendly, steady support
Flexible help shaped around home routines, family needs and simple practical tasks.
- Cleaning and light housekeeping
- Shopping and errands
- Companionship and check-ins
Practical home support, delivered with warmth.
Haven & Help is here for older people, busy relatives and households who need dependable, everyday support. The focus is simple: thoughtful help at home, clear communication, and a calm, respectful approach.
Services
How Haven & Help can help
Light housekeeping
Everyday household tasks, including tidying, bed changing, laundry and ironing.
Shopping
Support with local shopping and errands, helping people stay stocked up and settled.
Companionship
Friendly visits and conversation for people who would appreciate regular company.
Welfare check-ins
Simple, reassuring visits to make sure someone is comfortable and has what they need.
Practical home support
Useful, flexible help with the small jobs and routines that keep a home running smoothly.
Free initial consultation
Practical guidance before you decide
Get in touch for a free, no-obligation initial consultation where Haven & Help can listen to what is needed and provide practical guidance to help you decide what feels right.
Home Support Services
Talk through what is needed
Including cleaning, housekeeping, laundry and ironing, bed changing, tidying and organisation.
Companionship
Shape visits around the person
Friendly company at home, conversation, hobbies, walks, or accompanying you to appointments or social activities.
Welfare Checks
Agree reassuring check-ins
A reassuring check-in to ensure everything is well, including a friendly chat and updates for family members if requested.
Shopping & Errands
Plan practical local help
Assistance with grocery shopping, prescription collection, post office visits and other everyday errands. Purchase costs are additional.
Appointments & Outings
Discuss support before booking
Support to attend appointments, social engagements or local outings.
Personalised Support Packages
Build a support plan together
Weekly or monthly support packages are available for clients who require ongoing assistance.
Please note
- A free, no-obligation initial consultation is available to discuss your needs.
- Haven & Help can provide practical guidance to help you decide what feels right.
- Any booking length, travel or timing considerations will be discussed before anything is agreed.
- Personalised pricing can be provided once Haven & Help understands the support needed.
About Haven & Help
Practical support shaped around trust and respect.
Haven & Help is built on the values of compassion, reliability and respect, with over five years’ experience supporting adults and families with everyday practical help, companionship and home support.
Every service is delivered with a friendly, professional and dependable approach. Trust, consistency and clear communication are at the heart of Haven & Help, providing practical support and peace of mind to clients and their families.
Why choose us
Simple support you can feel comfortable with
Local and personal
A small, approachable service with time to understand what each household needs.
Clear and practical
Straightforward help with everyday tasks, without unnecessary complications.
Respectful communication
Families can expect a warm tone, sensible updates and honest conversations.
Areas covered
Stoke-on-Trent and the surrounding area
Haven & Help supports local households across Stoke-on-Trent and nearby communities. Please email with your location and the type of support you are looking for.
Contact
Start with a simple enquiry.
Tell Haven & Help a little about the support needed, the general area, and whether you are enquiring for yourself or for a family member. There is no pressure and no obligation.
- Free initial consultation available.
- Correspondence address available on request.
- Prefer email? Contact havenandhelp@gmail.com.
Haven & Help is not an emergency service. If there is an emergency, call 999.